The importance of empathy in physiotherapy treatments

Physiotherapy is no longer limited to the professional use of techniques and treatments. In the 21st century, a physio must be the bridge between science and people, creating a pathway along which empathy plays the role of connector. In short, it is the guiding thread that can be found throughout the relationship between physiotherapist and patient.

Today, empathy is considered across the world to be a fundamental element that can lead to significant changes in all areas of life. In the case of physiotherapy, it implies understanding, but also a pathway to recovery. In fact, it can even make this recovery faster.

Why make empathy a core value in your physiotherapy treatments?

Empathy is a human skill that, applied in the field of physiotherapy, can become the sixth sense that allows professionals to tune in to the sensations, challenges and experiences of their patients.

If it is to create the foundations on which treatment is built, it must be more than a nice gesture and cannot be superficial or forced. At Telic we believe that physiotherapy is one of the sciences where empathy can become a powerful catalyst in achieving patient recovery.

When someone with physical problems feels that their physiotherapist not only focuses on these symptoms, but also cares about their overall wellbeing, it creates an environment that is more conducive to recovery. The trust and emotional openness built through empathy will accelerate that process.

In general, empathy nurtures the therapeutic relationship while boosting the patient's willingness to actively participate in their treatment. This strengthening of the human bond influences how the patient actually implements the advice given by the professional. In other words, it increases the likelihood of better outcomes because the person has a greater interest in the steps involved in the treatment itself, not just in recovery.

5 reasons why empathy should be at the heart of your treatments

1.  It gives the patient more confidence

Empathy in physiotherapy is a kind of magnet that attracts patient trust. Trust is a key element in building the success of any treatment. When a patient feels understood and comfortable, they open up to and share their concerns and symptoms, allowing the physio to address the problem more effectively.

2. It improves results

Studies, such as the one published in the Journal of Pain Research, show that empathy makes a difference to treatment outcomes. Patients who experience empathic care tend to report lower levels of pain.

3. It promotes continuity of treatment

When a patient feels that their physiotherapist is honestly concerned about their wellbeing, it creates a bond that motivates them to follow their treatment plan. Here, empathy acts as a kind of motivator, encouraging the patient to take an active role in their own recovery. This leads to a greater commitment to treatment, increasing the chances of a successful recovery.

4. It reduces anxiety and fear

It is common for people going to a physio to feel anxious and fearful. These two feelings act as barriers to recovery. At Telic we know that empathy acts as a balm, soothing these emotions to create a more welcoming and positive therapeutic environment. A less anxious patient will be fully involved in each and every session.

5. It makes the patient experience more bearable

Patients who feel that their physiotherapist cares about them as a person and not just as a clinical case feel more grateful and better cared for. Obviously, this personal connection improves the patient's overall experience, thus increasing their satisfaction and strengthening their confidence in the recovery process.